Delete your Retail Setu account

Retail Setu users can request deletion of their account and associated personal data without needing to keep the app installed.

How to request deletion

  1. Tap the WhatsApp button below.
  2. Send the pre-filled account deletion request.
  3. Provide your registered mobile number or email so we can verify that the account belongs to you.
  4. After verification, we will process the deletion request and confirm completion.
Request deletion on WhatsApp

Support: +91 98503 61761

What we delete

  • Account/profile information that is not required to be retained.
  • Stored personal contact and business profile data associated with the account, where deletion is permitted.
  • Other account-linked personal data that is no longer required for the purposes described in our Privacy Policy.

Information we may need to retain

Some order, invoice, transaction, fraud-prevention or compliance records may be retained where required by applicable law, tax/accounting obligations, dispute resolution or legitimate security needs. Where possible, data that is no longer needed will be deleted or de-identified.

For more information about how Retail Setu handles data, read our Privacy Policy.